We have confirmed that some password changes are not done correctly

The cause of this issue has been identified and restored.

Users who have been waiting to change their passwords until this issue is resolved can change their passwords from the Change Password screen.

Please note that the error message is not clear, so please also check the "Notes on Password Change" when changing your password.

If you are unable to change your password due to authentication failure with your "current password," please contact ICT Support for assistance. 

We apologize for any inconvenience this may cause you. Thank you for your continued cooperation.

We have confirmed that your changing new password of your Kwansei System User ID may not be properly done when you change the password.

We are currently identifying the cause and implementing countermeasures. We apologize for any inconvenience this may cause, and ask that you please take the following actions.

1. Until this issue is resolved (we will announce again when it is resolved), please refrain from non-urgent changing of your password. If you need to change your password, please contact ICT Support.
2. If password authentication suddenly fails, please contact ICT Support for assistance.