Support
Lab support
For computer problems in a laboratory or teacher's office, please contact the support center on your campus.
Main issues addressed by tech support
- Internet connection issues
- Mail cannot be sent or received
- Computer viruses
- Connecting a printer
On-Site Technical Support
To receive on-site tech support, make an appointment at one of the following windows:
| Campus | ICT Support Desk | Contact information | Remarks |
|---|---|---|---|
| Nishinomiya Uegahara Campus | Lecture Hall 4 (first floor) | ex:61-31331 helpdesk@kwansei.ac.jp |
Tech support requests submitted after 5:30 PM are usually responded to on the following business day at the earliest. |
| Kobe Sanda Campus | Building VI (second floor) （VI号館2階 図書メディア館内） |
ex: (62)2104 helpdesk-ksc@kwansei.ac.jp |
|
| Building VI (third floor) （VI号館3階 メディアフォーラム内） |
ex (62)2105 helpdesk-ksc@kwansei.ac.jp |
||
| Nishinomiya Seiwa Campus | Building 6 (fourth floor) Information Media Office （6号館4階 情報メディア室内） |
ex (66)2900 support-seiwa@kwansei.ac.jp |
Tech support requests submitted after 4:30 PM are usually responded to on the following business day at the earliest. |