Support
Lab support
For computer problems in a laboratory or teacher's office, please contact the support center on your campus.
Main issues addressed by tech support
- Internet connection issues
- Mail cannot be sent or received
- Computer viruses
- Connecting a printer
On-Site Technical Support
To receive on-site tech support, make an appointment at one of the following windows:
| Campus | ICT Support Desk | Contact information | Remarks |
|---|---|---|---|
| Nishinomiya Uegahara Campus | Lecture Hall 4 (first floor) | ex:610061 helpdesk@kwansei.ac.jp |
Tech support requests submitted after 5:30 PM are usually responded to on the following business day at the earliest. |
| Kobe Sanda Campus | Building VI (second floor) 図書メディア館内 (second floor) メディアフォーラム内/ |
内線 629995 helpdesk-ksc@kwansei.ac.jp |
|
| Nishinomiya Seiwa Campus | Building 6 (fourth floor) Information Media Office | 内線 669999 support-seiwa@kwansei.ac.jp |
Tech support requests submitted after 4:30 PM are usually responded to on the following business day at the earliest. |