Support
Support Centers on each campus
Nishinomiya Uegahara Campus西宮上ケ原キャンパス)
Support Center | Hours of Operation | Main Services provided |
---|---|---|
Media and Research Facilities Building PC Support Center 2 (メディア・研究棟 第2PCサポート室) |
Weekdays: Saturdays: Support centers keep same hours as PC rooms in Media and Research Facilities Building |
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Lecture Hall 4 (第4別館 PCサポート室) |
Weekdays: Saturdays: Support centers keep same hours as Room 101A and 101B in Lecture Hall 4 |
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Graduate Students Services Building 1 PC Support Center 3 (大学院棟第3PCサポート室) |
Weekdays: Saturdays: |
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Kobe Sanda Campus(神戸三田キャンパス)
Support Center | Hours of Operation | Main Services provided |
---|---|---|
Building VI (second floor) The PC consultation counter (Ⅵ号館 PC相談カウンター) |
Weekdays Saturdays Adjustments to this schedule are sometimes made to accommodate class or examination schedules. |
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Building VI (hird floor) The PC consultation counter (VI号館 PC利用相談カウンター) |
Weekdays Saturdays: Adjustments to this schedule are sometimes made to accommodate class or examination schedules. |
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Nishinomiya Seiwa Campus(西宮聖和キャンパス)
Support Center | Hours of Operation | Main Services provided |
---|---|---|
Building 6 (fourth floor) Information Media Office (IT Support Desk) (情報メディア室・PCサポート室) |
Weekdays: 9:00 AM - 6:20 PM |
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Osaka Umeda Campus大阪梅田キャンパス
Support Center | Hours of Operation | Main Services provided |
---|---|---|
Osaka Umeda Campus Office (大阪梅田キャンパス事務室) |
Weeldays: Saturdays: Sundays and Holidays |
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Lab support
For computer problems in a laboratory or teacher's office, please contact the support center on your campus.
On-Site Technical Support
To receive on-site tech support, make an appointment at one of the following windows:
Campus | Support Desk | Contact information | Remarks |
---|---|---|---|
Nishinomiya Uegahara Campus | Lecture Hall 4 (first floor) PC Support Center (4別館 PCサポート室) |
ex:61-31331 helpdesk@kwansei.ac.jp |
Tech support requests submitted after 5:30 PM are usually responded to on the following business day at the earliest. |
Kobe Sanda Campus | Building VI (second floor) The PC consultation counter (VI号館2階 PC相談カウンター) |
ex: (62)2104 helpdesk-ksc@kwansei.ac.jp |
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Building VI (third floor) The PC consultation counter VI号館3階PC利用相談カウンター |
ex (62)2105 helpdesk-ksc@kwansei.ac.jp |
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Nishinomiya Seiwa Campus | Building 6 (fourth floor) Information Media Office (IT Support Desk) (6号館4階 情報メディア室・PCサポート室) |
ex (66)2900 support-seiwa@kwansei.ac.jp |
Tech support requests submitted after 4:30 PM are usually responded to on the following business day at the earliest. |
Main issues addressed by tech support
- Internet connection issues
- Mail cannot be sent or received
- Computer viruses
- Connecting a printer